According to the Covid-19 regulations, the holiday parks to which Ter Helme belongs will remain closed until 12/02/2021. Click here for questions and reservations for 2021.
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Questions?
We’ve got the answers!

Sports and relaxation

  • Can I play sports at Ter Helme?

    You bet! There are possibilities galore to play sports and be active, both in our dune paradise and the surrounding area. How about ping pong, tennis or basketball? Prefer something more slow-paced? Enjoy a game of pétanque. Nature lovers who are light on their feet can run or bike to their heart’s content here.

  • Are there sports opportunities nearby?

    The possibilities are virtually endless. Ter Helme is located within walking distance of the sea, guaranteeing plenty of water fun. You can also play miniature golf, go bowling, go for a walk in nature (with or without a guide), go horseback riding and more.

  • Is there a fitness room, swimming pool or sauna?

    No, but not to worry! The sea is only a stone’s throw away and Sunparks is within walking distance.

  • Is there children’s entertainment?

    Yes! During the Easter and summer breaks, we treat the kids to hours of entertainment. And you to a break....

Sights and attractions

  • How far is Ter Helme from the sea?

    Only 800 metres away. Keep in mind that you walk to the beach by road, not the dunes.

  • What kinds of activities can be enjoyed in the area?

    Prefer culture, nature or heritage sights? Activities or relaxation? Our paradise in the dunes is situated in a region packed with must-sees for every preference. It’s a fantastic area to explore when you’re staying with us for more than a few days. What you definitely should not miss are the shrimp fishermen on horseback.

    Discover all the Oostduinkerke has to offer.

  • Which excursions are worth doing?

    It depends on what you enjoy. In the IJzermonding estuary and nature reserve in Nieuwpoort, you can bike and walk for hours on end. And while you’re in Nieuwpoort, make sure to visit the Ganzepoot Locks. Culture fanatic? Head for the Paul Delvaux Museum in Sint-Idesbald, the Cisterciënzer Abbey in Koksijde or National Fisheries Museum in Oostduinkerke.

  • Do you offer activities or excursion packages?

    Naturally! For our 60+ guests, we offer a varied programme with guided walks, culture, excursions and gastronomic activities. Grandmas and grandpas on holiday with the grandkids? Enjoy our full board promotion with children’s entertainment. We also offer custom packages for families, turtle doves and groups.

    Select your favourite package.

Food and drinks: à-la-carte restaurant

  • What are the opening hours of the à la carte restaurant?

    The kitchen is open from 12 pm to 2 pm and from 6 pm to 8:30 pm. Dig in!

  • Which meals does the à la carte restaurant serve?

    Here you can enjoy both lunch and dinner with the family, friends or business associates.

  • Can non-guests eat in the à la carte restaurant?

    Absolutely! Everyone is welcome.

  • Can children eat in the à la carte restaurant?

    Yes, we welcome your little angels with open arms.

  • Are reservations required for the à la carte restaurant?

    Yes, we recommend them. This guarantees you a table.

  • What’s on the menu at the à la carte restaurant?

    The chef uses fresh ingredients daily, so the menu changes regularly. After all, variety is the spice of life.

  • I’m a vegetarian. Is there anything for me on the menu?

    Yes, our chef can prepare a delicious meatless meal on request.

  • I have a food allergy. Is there anything for me on the menu?

    Yes, feel free to talk to the service staff about the options.

  • Does Ter Helme offer culinary packages?

    Yes, we offer the connoisseurs among our guests a mouth-watering gastronomic weekend. We also treat you and your partner to a culinary treat on Valentine’s Day. And our Ladies@Sea package is definitely recommended for a midweek with the ladies.

    Check out all of our packages

Food and drinks: self-service restaurant

  • What are the opening hours of the self-service restaurant?

    You are welcome at your table:

    • Between 8 am and 9:30 am for breakfast
    • Between 12:15 pm and 1 pm for lunch
    • Between 7 pm and 7:30 pm for dinner
  • Which meals are served in the self-service restaurant?

    In the morning, you can enjoy an extensive breakfast buffet. In the afternoon and evening, we offer a varied daily menu with a vegetable buffet and dessert.

  • Can non-guests eat in the self-service restaurant?

    Absolutely! Everyone is welcome.

  • Can children eat their fill in the self-service restaurant?

    Of course! We have both children and adult-sized menus.

  • Are reservations required for the self-service restaurant?

    No, there is a sea of space.

Reservations and payment

  • How do I book a stay?

    Send an email to terhelme@terhelme.be, call +32 058 23 45 02 or fill out the online reservation form.

    Made your reservation? We’ll send you confirmation and a pro forma invoice. Once we’ve received your advance payment, your reservation will be final. Let the packing begin!

  • Can I cancel my reservation?

    Yes, but only in writing:

    • Want to cancel more than one month before arrival? You will be charged a 15 euro cancellation fee per person.
    • Up to one week before arrival, you will be charged 50% of the pro forma invoice.
    • Want to cancel less than one week before arrival? Unfortunately, we will have to charge you the entire amount in this case.
  • What’s included in the price?

    All of our prices include VAT, water, electricity and heating.

    • Are you booking a room?
      The breakfast buffet is always included with room reservations. We’ll clean your room daily, make up the beds and replace the towels. The final cleaning is also on us. You decide whether you want to add half or full board for a surcharge.
    • Are you booking a studio or apartment?
      Sheets and towels are included. Daily cleaning and the final cleaning can be added for a surcharge. Remember that, with this option, you’ll be eating at least one hot meal per person per day in the self-service restaurant.
  • What’s included in the room price?

    All of our prices include VAT, water, electricity and heating.

    • Are you booking a room?
      The breakfast buffet is always included with room reservations. We’ll clean your room daily, make up the beds and replace the towels. The final cleaning is also on us. You decide whether you want to add half or full board for a surcharge.
  • What’s included in the studio or apartment price?

    All of our prices include VAT, water, electricity and heating.

    • Are you booking a studio or apartment?
      Sheets and towels are included. Daily cleaning and the final cleaning can be added for a surcharge. Remember that, with this option, you’ll be eating at least one hot meal per person per day in the self-service restaurant.
  • What are the check-in and check-out times?

    You can check in from 4 pm. On the day of your departure, you are required to leave your accommodation by 11 am in the morning.

  • Can I book an all-inclusive package at Ter Helme?

    Absolutely! Our paradise in the dunes has put together various packages for holidays with the family, grandma & grandpa, friends, colleagues and more. Curious about all the options?

    Discover them here

  • Is Ter Helme open all year round?

    Almost! Our paradise in the dunes is only closed in January.

Accommodations and cleaning

  • What about cleaning?
    • Are you booking a room?
      We clean your room, make up the beds and replace the towels daily. The final cleaning is also included in the price.
    • Are you staying in a studio or apartment?
      It’s your responsibility to make sure everything is spic and span on departure. You can buy a cleaning package for as low as 6 euros. Don’t feel like cleaning? Book our end cleaning service for 45 euros.
  • What kinds of accommodations are available?

    You can spend the night in a room, studio or apartment.

    Find your perfect accommodation here.

  • How many people can stay in a room?

    You can choose between rooms for one to four persons.

    Check out the room types here

  • How many bedrooms are in the studios and apartments?

    Our studios can sleep up to four persons. The apartments are suitable for up to six guests.

    View all the details here

  • Where is the reception and what are the opening hours?

    The reception desk is open from 9 am to 7:30 pm. Our reception staff would be happy to answer all your questions with a smile and guide you around Ter Helme.

  • Is there a laundromat?

    Yes! Pick up the key at reception. The washing machine and dryer can be used for 8 euros per load.

  • Is there a hair dryer available in the rooms?

    No, but you can borrow one from reception.

  • Is there a refrigerator in the rooms?

    Not in the rooms, but the studios and apartments have one.

  • Is there a baby care area available?

    Yes, you’ll find it in the main building.

  • Are pets welcome at Ter Helme?

    We’re sorry, but your furry friends will have to stay at home (or with a sitter). Naturally, assistance dogs are always welcome.

  • Is there Wi-Fi at Ter Helme?

    Absolutely! You enjoy free Wi-Fi throughout Ter Helme.

  • Is smoking permitted at Ter Helme?

    No, Ter Helme is smoke-free.

Directions and parking

  • Is Ter Helme easy to reach?

    Definitely!

    • If driving, take the E40 towards Veurne-Calais.
      Next, take exit 3 towards Nieuwpoort. Around 500 metres after the third traffic light, you’ll find our property on the left. Step out of your car and breathe in the fresh sea air!
    • Prefer public transport?
      Take the train to Oostende. Next, take the tram to De Panne. Get off at the Zonnebloem Nieuwpoort stop (1.4 km) or Groenendijk Oostduinkerke (1 km).
  • Where can I park my car or bike?

    You can park your car free of charge in our car park (subject to availability). Your steel steed can be parked in our free bicycle parking area.

  • I drive an electric car. Can I charge it at Ter Helme?

    Absolutely! There are two charging stations in the car park.

  • How disabled-friendly are you?

    Our restaurants are very wheelchair-friendly and there are three disabled bathrooms in the main building.

  • Can I purchase tickets for De Lijn public transport at reception?

    Unfortunately, this is not possible. You can purchase tickets at the Zonnebloem tram stop 1.4 km away.

Meetings and seminars

  • I would like to organise a seaside meeting. Is that possible at Ter Helme?

    Yep! Ter Helme is perfect for all types of business events, from meetings and seminars to workshops and company outings.

  • Can my guests spend the night at Ter Helme?

    Of course. You can reserve accommodations for up to four guests each. Room service is included. Your guests can enjoy a worry-free stay.

    Check out the accommodations here

  • How large are the meeting rooms?

    There’s something for everyone, from intimate rooms with a meeting room setup to large rooms with all the bells and whistles. There is also a multipurpose room with flexible layout and division possibilities.

    Select your meeting room.

  • What about audiovisual equipment?

    Not to worry, all necessary equipment is available to ensure a successful event, from projectors and projection screens to sound and lighting installations, Wi-Fi and air conditioning.

  • What will my guests be served?

    The possibilities are virtually endless! For a tasty but simple meal, you can pull up a seat in the self-service restaurant. Prefer something more formal? Make a reservation for the à la carte restaurant. We can cater a sandwich lunch and coffee breaks on request. Prefer custom catering?

    Ask about all the possibilities!

  • Are there special seminar packages?

    Absolutely! We offer packages for one or two-day seminars. We would also be happy to put together a custom package together with you.

    Contact us for more information

Seaside classes and groups

  • Seaside classes in Ter Helme?

    Excellent idea! We’ve been hosting school classes in our paradise in the dunes for years. After all, it’s the perfect place to have children learn through play. We offer a special package with seaside classes and accommodation, food and drinks and child-sized entertainment.

    Learn all the details here

  • Are groups welcome at Ter Helme?

    Most definitely. Our holiday destination is perfect for groups of all sizes, whether on an outing with your club, colleagues or sports group. You can stay for a weekend, midweek or longer. You spend the night in rooms, studios or apartments. And have versatile rooms at your disposal. Perfect for presentations, team building activities and rehearsals. The possibilities are virtually endless!

  • Are youth groups welcome at Ter Helme?

    Yes and can spend the night in our comfortable dormitories.

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